As mentioned in our recent newsletter the new regulations contained in the Competition and Consumer Act that pertain to warranties against product defects come into effect on the 1st January 2012.
For more information on this please see the Australian Competition and Consumer Commission website here.
This means anything sold in Australia to a consumer from 1 January 2012 will need to comply to those regulations. The ACCC has indicated on the webpage linked to above that there are some transitional arrangements which may apply to the stock you already have, so please pay particular attention to those measures.
To ensure we are compliant with these new regulations by the 1st of January 2012, we are modifying the packaging of the products we sell to you where required.
As a consequence you may find some of the product we supply has a sticker covering the wording pertaining to warranties, or this wording has been blacked out with a permanent marker. Please note this does not affect a consumer's statutory rights.
We are currently working with our suppliers to update the packaging of product so that any stock we receive from them in the future is compliant with these new regulations.
As mentioned above, please be assured the removal of warranty information from the packaging of our products does not affect a customer’s statutory rights and we will continue to offer support and back up for the products we supply as required by the Competition and Consumer Act.
If you require more information on the change in warranty labelling regulations please visit the ACCC website linked above or contact the ACCC on 1300 302 502 or if you have a specific question about products supplied by Outdoor Agencies, please contact us at [email protected] or on 1300 784 266.
Happy New Year
The Team at Outdoor Agencies.